For Immediate Release.
HotelPlusPortal.com, headquartered in Orlando, FL issues a word of warning to
savvy travelers in response to an increase in review blackmail causing the spread
of misinformation and confusion.
Hotel Reviews – Take them with a grain
of salt.
Reviews of any kind, with the rise of the internet, are
rampant. Everyone no longer just has an opinion, now everyone also has a review
based on that opinion. Reviews are of course neither inherently negative nor
inherently positive but no matter what it is when it comes to deciding on the
place you will be spending your vacation or getaway, they are certainly
important.
We are speaking of course about hotels and hotel reviews,
where the popularity of reviews has often lead to a rise in disgruntled,
negative commentary. There are some particular things to look for in any
review, whether it is of a hotel, a restaurant or a club.
Credibility.
First, credibility, who is it that is doing the review? It may sound snobby but
you should be very careful about trusting customer reviews because of the
anonymity given to them; they could literally be anyone, anyone aside from your
average Joe, perhaps someone with an agenda. It is hard to glean much
information from a name like PrincessKatMan23 or FanFicKing55. This is why
people appreciate the opinion of reviews who put themselves under the scrutiny
of the public gaze, giving their name, occupation (if it is something other
than reviewing and commentary) and some other personal facts. But even these
people are not faultless and one would do well to never take one single review
as absolute. Rather, match and compare, this will give you a fairer and more
balanced view of your prospective hotel.
Motives.
But on to the seedier side of things; why would anyone write a negative review
if they did not actually have a bad experience or if they never even went to
the hotel at all? Well remember the staff of most hotel is quite large, there
is maintenance, customer service, cleaning, management and so on. In addition,
the rules of most hotels are very up front and rigid, no smoking on duty, do
these things within the hour, carry this there, always smile like so, comport
yourself with a certain bearing and so forth. All of these things can actually
make, for certain people, a very stressful and conflicting work environment.
Such people probably had a falling out with the management of the hotel at
which they worked and writing negative reviews is, to their mind, a form of
payback.
The could also be the friends of people whom feel they
have been slighted or those that have been fired from hotel positions, writing
negative articles as a favor to their friends without much personal investment.
Considerations.
Obviously, these kinds of reviews cannot be trusted so
here are some tips to spot them and other bad reviewers. The way a good review,
not just of hotels, but of anything, works is as clearly and concisely as
possible, he or she does not just go blindly into it without some direction.
However people whom have a personal grudge against an embellishment like a
hotel that is deep seat will normally be quite angry and formless. They will
often capitalize things that do not need to be and put a great deal of (!)
exclamation points into the ends of their sentences. And always, always avoid
any review that is TYPED IN ALL CAPS, not just because it is a bloody strain on
your eyes but the person writing it is either too uninformed about writing and
reviews to do so or is simply too angry to be reasonable.
HotelPlusPortal.com is dedicated to guest satisfaction. Being a savvy traveler
plays an important role in getting a good nights sleep and ultimately in
ensuring a positive experience leaving you wanting to rave rather than
rant!